7.11.2019 Ondrej Nepela Arena



The concert Nicki Minaj, which should held on 22.2.2019 was cancelled on the Artists request. The organisator will refund fee to full extent. Here are instructions, how to demand the money, if you have bought the ticket in our company.


Online bought ticket:

-          Send the request on: with attached ticket as e-ticket (the best in PDF format ) with payment confirmation

-          If you have paid by card, your money will be refund on the same account. If you have paid per bank, send us the confirmation of the payment and confirmation from the implemented transaction and we will refund you on this account

In XL office bought ticket:

-          The ticket can be returned only in XL office, not online. Please come to our office with the ticket  from 4.3.2019 between 14:00 - 17:00


If you have bought the ticket to sector B via, but the organisator changed it to you on the day of the show, you will be contacted by email.



In the case of having any more questions, do not hesitate to contact us:


Clients who purchased their tickets through Viagogo have to make an enquiry with them (viagogo)